星海音乐厅旗下,依托星海演出院线,精彩演出一网打尽。

订票热线:400-108-8808

观众须知(英文版)

Notice to Ticket Holders

1. Please confirm the performance time, venue, and seat number when purchasing tickets. One ticket for one person. Ticket is invalid without a dub. Tickets sold are not refundable. Lost or damaged tickets cannot be reissued. Please keep them properly.

2. Please dress neatly. Those with untidy clothes are not allowed to enter.

3. Please enter the venue in advance (the specific admission time shall be subject to the regulations of the venue), consciously accept the safety inspection, enter with the ticket and take the seat according to the seat number; Please follow the instructions of the staff and do not obstruct others from watching the performance.

4. Preferential ticket holders (such as student tickets, senior citizen tickets, etc.) need to enter with relevant valid certificates, otherwise, they need to make up the full amount.

5. Unless otherwise specified, children under 1.2m are not allowed to enter the performance. Children over 1.2m need to show their tickets and enter under the guidance of their parents.

6. Smoking, inflammables and explosives, knives, and other dangerous goods are strictly prohibited in the performance venue. Do not bring large items, liquid items, and disposable lighters into the venue.

7. Do not bring food, beverages, and plastic bags to the site; In case of special circumstances, please assist in safety inspection.

8. It is strictly prohibited to bring banners, slogans, and other articles that violate laws and regulations and public customs and traditions.

9. It is forbidden to step on the seat, throw objects and climb over the isolation facilities.

10. Please do not make any noise in the venue and turn the noisy devices such as mobile phones to the silent state. Without permission, it is strictly prohibited to take photos, record, and video, and use flash lamps in the venue.

11. Please purchase tickets through the designated ticket purchase channel, otherwise the ticket buyer shall bear the responsibility for adverse consequences such as fake tickets.

12. Please do not scribble, fold or damage the bar code and its one centimeter, otherwise the ticket buyer shall bear the responsibility for the unidentified bar code and the inability to enter the site.

13. If the ticket has passed the electronic ticket check-in, the paper ticket is deemed to have been used and no longer has the effect of admission.

14. After the performance, please exit in order and do not stay.

15. Those who disturb the site order and refuse to listen to the dissuasion will be ordered to leave the site or forcibly taken away from the site; If the circumstances are serious, they shall be handed over to the public security organ for disposal according to law.

16. In case of emergency, please listen to the on-site broadcast and obey the arrangement of the venue staff and security personnel.

17. After the tickets are sold, if the performance is delayed, the content is changed or the performance is canceled due to force majeure factors including but not limited to natural disasters, the organizer will notify in advance. Please ensure that you leave valid contact information when purchasing the tickets; If the performance is canceled due to force majeure, all compensation available to the ticket purchaser is limited to the refund of the face price or preferential price obtained from the organizer.

18. In case of any conflict between the above provisions and the requirements or provisions of specific individual events, the interpretation of the organizer shall prevail.

19. Anyone who purchases, holds, or uses tickets is deemed to have read, understood, and accepted the above terms.




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